![]() If your device is not recognised by your computer and is just listed as Not Connected in MyDrive Connect, first make sure to check the connection between your computer and device: Shows all the maps that were included with your device and that you have purchased for it, so you can freely install or swap these around. Add a new map for use on your navigation device. If you have several maps installed you can delete maps to free up space, but you always need to have at least one map installed on your device. Some maps allow you to select versions with different country coverage so you can install a smaller map that still suits your needs. Install a map with different coverage to get a smaller or larger version. Click on a map image to see more details. , you see the maps that are installed on as well as available for your device. You can also add, delete or change the maps you have installed on your navigation device in the Is your update not starting or getting interrupted? Make sure you don’t disconnect your navigation device from the computer until both the device and MyDrive Connect says that the update has been completed. The update(s) are first downloaded to your computer, then transferred to your navigation device, and finally installed and prepared for use. To download and install updates tick or untick the checkboxes to the right to choose what to update, then click The Navcore update is already checked and at the top of the list, so just click : If there is a software update available for your device, you need to install this before you can update your maps. In the menu bar to see a list of the available updates. With the green checkmark, or doesn’t show up at all here,Ĭlick here to jump to the troubleshooting section When your device is connected, MyDrive Connect automatically checks for updates and syncs any changes from your device. Log in with your TomTom account if prompted, and wait until your device is turned on. You should also make sure that your computer is not set to go into sleep mode when updates are to be downloaded.Connect your navigation device to your computer and start MyDrive Connect. If you do not see the icon, start the program manually. ![]() ) in the Windows notification area or Apple menu bar. If it is running in the background you will see the MyDrive Connect icon ( To make sure that downloads are not interrupted, check the box for Prevent computer from turning itself off while downloading.įor MyDrive Connect to download updates the program must be running in the background. Go to the "Downloads" tab and check the box for Download updates on my computer.Ĭheck the box for Automatically download updates between, and choose the time-frame for downloading updates. When you enable automatic downloads, MyDrive Connect downloads the available updates for your device in advance, and the next time you choose to update your device you will go directly to the installation step without waiting for the files to download.įollow these steps to allow updates to download automatically:Ĭlick the flag showing your selected language in the top right corner of the MyDrive Connect window to open Settings. Setting MyDrive Connect to automatically download updates even when your device is not connected will save time when you update your device. ![]()
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